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Expanding to new sites or refurbishing your premises can add complex and time-consuming energy admin to your workload. This makes new connections an unwelcome burden for busy property or site managers already juggling multiple tasks.

Monarch takes the stress out of this process, coordinating your organisation’s new utility connections in a seamless and hassle-free way. This step-by-step guide takes you through what to expect and prepare for on your new connections journey.

Step 1: Register

The first step is to register your requirements with the relevant parties. One of our experienced energy specialists at Monarch can help guide you through this process. We will answer your questions and translate the technical jargon, saving you valuable time and stress from the start.

Step 2: Gather information

Moving forward, we will need some details including an idea of your estimated energy usage and your Meter point numbers. For electricity, you will need the Meter Point Administration Number (MPAN) which you can get from your local electricity distributor. For gas, you will need the Meter Point Reference Number (MPRN). To get this, simply call the MPRN enquiry line. Alternatively, you can get this information from any bills you have received if it is an existing supply.

If this is a completely new supply, you may not have received these yet, so don’t worry if you don’t have them.

Step 3: Infrastructure plans

Next, infrastructure plans will need drafting. This will mean submitting applications, considering potential site work requirements, supply contracts and arranging for meter installation.

Monarch provides peace of mind throughout this process by liaising with all respective parties and gathering all the necessary technical information. This includes location maps, building layouts, meter positions, and utility loading needs. If there are site works to consider, Monarch can help provide temporary builder’s supply. We can also coordinate alteration or rerouting of supply with minimal disruption, and meter removals and disconnections.

Step 4: Gas and power supply contracts

If you haven’t already, this is the time to secure gas and electricity supply contracts. Having established relationships with a range of reputable suppliers, Monarch can shop around for options that best fit your organisation’s needs.

Whether you need a single connection or multi-site rollout, we can manage and deliver your power and gas requirements with ease. All the while, providing necessary updates and ensuring open communication and transparency.

construction workers on a building site

Step 5: Meter installation

After contacting the meter operator (MOP) to arrange the appropriate contracts, it is time to install meters and power up your business. Monarch can simplify every aspect of this process and coordinate the design, planning and installation, upgrade or removal of your meters.

Your metering solutions will help decide the efficiency of your space and requires a thoughtful and comprehensive approach. Monarch’s services extend beyond meter installations for new connections. We provide everything from smart submetering to holistic energy management. We offer sustainable solutions that can help reduce energy costs and cut carbon emissions.

Once the meters are installed, we will make sure that they are registered and live on the national database.

Step 6: Bill validation

When everything is up and running, it is time to run final checks and make sure you are not being overcharged. Monarch helps to ensure the billing is accurate by confirming the first invoice received from the supplier reflects the agreed contract rates.

If we removed, upgraded or altered meters, we ensure the final invoice received from the supplier reflects the closing or opening meter readings respectively.

Step 7: Rest easy

By entrusting this process to Monarch, project managers can now rest easy knowing that they have been provided with the most reliable, efficient and cost effective energy solutions.

Moving forward, a sustainable energy infrastructure will be essential for any growing business, especially as the UK transitions to a net zero economy. Monarch can help you reduce your carbon footprint and boost your savings.

To begin, or boost, your sustainable energy journey with Monarch, contact us today.

Evelyn Chapman

Author Evelyn Chapman

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