Insightful utility reporting

With over 75,000 meters under our management and numerous multi-site customers, we are the market leader in analytical and insightful utility reporting.

Our insightful reports for asset management, procurement, and cost control enable you to understand and control your spending on gas, electricity and water.

CUSTOMER ZONE: insightful utility reporting 24/7 online

Our web-enabled Customer Zone portal securely hosts all your consumption and cost data, alongside daily market reports and insights.

You can select data columns for display and export reports as images, PDF, Excel and CSV format.

You can access all your reports, analyses and your scanned invoices in the Customer Zone.

Our insightful utility reporting for asset management, energy cost control and financial planning enables you to better understand your gas, electricity and water expenditure.

We can also tailor the reports to meet your organisation’s needs.

Payment reports to your own system with your scheme codes

Our clients use a wide range of accounting software (eg Sage, SUN, SAP, ORACLE and Northgate). We automatically upload the regular payment reports into your finance/accounting system. Our Payment System Integration option saves you time.

Reports are customised to meet your financial controlling requirements with the scheme, cost centre and/or supplier codes.

All utility suppliers accept our payment reports as remittance so you can correctly allocate payments on group accounts against each invoice.

Accruals for better financial planning

As part of our insightful utility reporting, via Customer Zone 24/7 online, we produce an Accrual Report to indicate your monthly budget position. We accrue an estimated cost figure for missing bill periods based on an algorithm, which incorporates anticipated usage based on historical consumption and weather data for that period.

The Accrual Report calculates the total number of missing days between from and to date, and then calculates an average expenditure per day using your approved invoices on the Monarch Matrix®. These two figures are multiplied together to determine an accrual value, which you can then use to ensure you have sufficient funds to cover the liabilities at each site.

Impact reports for

‘Value for Money’ statements

We provide an annual Impact Report detailing all the savings we make for you that year. It includes a detailed breakdown of total costs, consumption, added sites, removed sites, amount of bills validated and savings made on these. The report lays out the cost saving process on the table and provides information about your dedicated team here at Monarch.

Handcrafted market intelligence reports

Our water procurement and management service works much like our current tried-and-tested system for energy. We provide a dedicated team to manage your invoice validation, source the best prices and consolidate your financial output through intelligent utilities management. We conduct the same rigorous tendering and intelligent procurement process as with energy purchasing.

Not only will the competition drive down costs, but water companies will also be forced to improve their customer service and supply, meaning that you’ll get an even better service. They will also develop incentives to add value to the services they provide, to further entice you to use them as your supplier. All this amounts to realising the potential for savings for you.

Your own bespoke reports

If required, we can provide you with a variety of bespoke reports. These reports can be tailored to your needs. To find out more, let your designated Monarch contact know exactly what information you wish to receive or email us.

But before we begin the reporting process, you may find it beneficial to get your asset register up to date. Ensure we don’t get off on the wrong foot.


Find out more about our Smart Asset Management

Data and reports we offer in Customer Zone

You get a variety of insightful utility reports, including:

  • Reports for electricity, gas, and water
  • Asset register and site lists
  • Budget reports
  • Consumption, Cost, C02 reports
  • Value of validated invoices
  • Last bill dates
  • Meter readings
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