Metering with great connection

Monarch can simplify every step of your new connections and metering from planning through to energisation.

Monarch provides end to end coordination of your electricity supply, gas connection, and meter installation. Whatever the project, our new connections services can be tailored to fit your individual needs. We cover all site works requirements, from alterations to existing infrastructure to upgrades, connections, and meter moves. Our extensive utilities experience and knowledge will ensure reliable, efficient, and cost-effective solutions.

Our new connections services include:

  • Installation, energisation, de-energisation and removal of your supply
  • Supply capacity increase or reduction, capacity checks and reviews
  • Supply alterations and upgrades
  • Coordination of site works
  • Energy management solutions and energy efficiency guidance
  • Applications to DNOs (Distribution Network Operators), connection providers, energy suppliers, and other required third parties including MOPs (Meter Operators), and IDNOs (Independent Distribution Network Operators)

Our metering services include:

  • Meter only service
  • Meter only removal
  • Meter and mains removal
  • Meter relocation/ exchange/ upgrade
  • Bill validation from initial meter read

Your new connections journey:



The first step will be registering your requirements with the relevant parties. This is a good time to reach out to Monarch. We can guide you through the process, answer your questions and translate the technical jargon.


Moving forward, we will need some details including your estimated energy usage and your Meter point numbers. Meter Point Administration Number (MPAN) for electric and Meter Point Reference Number (MPRN) for gas. If this is a completely new supply, you may not have received these yet, so don’t worry if you don’t have them.


We will send you a quote for the new connections service you require. If you are happy with it, we’ll follow up with a contract and get the ball rolling.


This is when we will need to create the infrastructure plans. We can assist with any applications, site works coordination, metering and supply contracts.


Monarch will coordinate the installation/upgrade/removal of your meters and make sure they are registered and live on the national database.


We ensure the billing is accurate by confirming the invoice received from the supplier reflects agreed contract rates.

Read our comprehensive step-by-step guide for new connections.

Learn more about New Connections

    Why choose Monarch?

    New connections and metering can be a complex and time-consuming task. Monarch’s in-house team combine years of experience to ensure every step of the process is seamless and hassle-free. Thanks to our established relationships with various suppliers and providers, we can find your business the best solutions at the most affordable price. Throughout the process, Monarch will remain your main point of contact, deciphering technical terminology and offering stress free communication.