CAREERS

Why work for us? Simple, we’re a great company and we really love what we do.

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Employees and we're still growing!

If you are passionate, innovative and like to make things happen, then this is the place for you. We aim to create a world where every unit of resource is used intelligently and sustainably to benefit customers, end users and future generations. To keep us at the cutting edge in the energy management market we are always on the lookout for talented, enthusiastic people who love to be part of a fast paced team. If you love change and strive to always make things bigger and better then come join us.

Our Wallington office in Surrey is full of great people. There are opportunities to get involved in projects and plenty of opportunity for growth across all departments. If you think you have what it takes to join the Monarch Partnership please check out our current vacancies below.

Browse our vacancies to take the next step in your career

Account Manager | ESS Utilities

Location: Wallington, Surrey
Hours: Full time
Salary: Competitive

The successful candidate will be the face of the business, responsible for managing a portfolio of new and existing client accounts. You will support and oversee end to end delivery for the contract, setting up and arranging overall strategy, reducing energy usage against pre-set targets and identifying opportunities to upsell. You will be expected to keep up to date with energy industry legislation and market data and attend client meetings.

Key responsibilities:

  • Maintain and develop new and existing client relationships, optimising quality of service and customer satisfaction
  • Creation of energy tenders and management of the overall process
  • Manage product/service mix, pricing and margins according to agreed commercial targets
  • Monitor and receive information on market activities and provide relevant reports and information to clients
  • Communicate and negotiate with suppliers to ensure sustainable relationships through positive tender responses
  • Business development including contract renewals, selling of additional services, bringing in new sales leads, responding to and following up on sales enquiries

Key Skills and Competences:
Essential:

  • Experience in client account management
  • Knowledge of the energy supply market with specific experience of leading the delivery of utilities services
  • Strong stakeholder management skills with the ability to engage effectively with stakeholders at all levels
  • Excellent communication skills, both verbal and written
  • Strong sales and negotiation skills to upsell and introduce new services and packages to existing clients
  • Commercially astute
  • Able to resolve queries and disputes with clients and suppliers
  • Experienced leader with the ability to delegate and manage across systems and departments
  • Excellent presentation and interpersonal skills with good attention to detail

Desirable:

  • Knowledge of Salesforce
  • Full UK driving licence
  • Previous experience working with energy suppliers
  • Experience of working with multi-site accounts or in the public-sector space

To apply send your CV to jobs@monarchpartnership.co.uk

Account Manager | Welcome Energy

Location: Wallington, Surrey
Hours: Full time, 8am-5pm
Salary: £25,000 per annum

The account Managers is the first point of contact for both the client and residents.
This is an office-based position however the Account Manager may meet the client along with the sales advisor before the site goes live to build a strong relationship.

Key responsibilities:

  • Responsible for processing bills as per our contractual arrangement with the client.
  • Setting up new sites with the Sales team, issuing D/D mandates, Welcome Packs and USA letters.
  • First point of contact the client and Residents.
  • First point of contact for complaints, the process here is to prevent any complaints being escalated to the Director of Operations
  • Managing residential debts across our utility schemes and negotiating repayment plans.
  • Processing and reconciliation of invoices and bank statements
  • Ensure the return of funds and month end reports is managed in a compliant fashion.
  • This is not an exhausted list of your duties and a full job description will be in your contract of employment

Key Skills and Competences:
Essential:

  • Experience in client account management
  • Knowledge of the energy supply market with specific experience of leading the delivery of utilities services
  • Strong stakeholder management skills with the ability to engage effectively with stakeholders at all levels
  • Excellent communication skills, both verbal and written
  • Strong sales and negotiation skills to upsell and introduce new services and packages to existing clients
  • Commercially astute
  • Able to resolve queries and disputes with clients and suppliers
  • Experienced leader with the ability to delegate and manage across systems and departments
  • Excellent presentation and interpersonal skills with good attention to detail

Desirable:

  • Knowledge of Salesforce
  • Full UK driving licence
  • Previous experience working with energy suppliers
  • Experience of working with multi-site accounts or in the public-sector space

To apply send your CV to jobs@monarchpartnership.co.uk

Get in touch or send us your CV to register your interest in working with us. We would love to hear from you.
The Monarch Partnership, Monarch House, 7-9 Stafford Road, Wallington Surrey, SM6 9AN
020 8835 3535