Our Story
Let’s Make Savings
The Monarch Partnership is your intelligent utilities partner, providing thorough data collection, auditing, asset management, procurement, and cost management. We manage ongoing water, waste disposal, energy and telecoms contracts for our clients, with our market analysts constantly working to secure the best deals from suppliers and our auditors finding all billing errors. Many companies overspend on utilities simply because they don’t understand the often-complex contracts. We simplify the process and provide transparency. Our 30 years of experience – and over 3.5 million invoices validated yearly for 75,000 client sites – enables us to provide market leading service.
Our Specialties
More about us
Most of our clients have complex multiple sites in their portfolio which we allocate a dedicated account management team to. The one-point contact ensures that nothing is lost in translation and promotes continuity in the services we provide. It also allows us to gain a better understanding of individual clients’ specific needs and tailor our services accordingly.
In a move towards a greener future, we have partnered with The Planet Mark™, highlighting our commitment to continuous improvement in sustainable development. We’re also working with our clients to promote greener energy and management of waste refuse disposal together with monitoring and targeting services for energy efficiency and carbon reduction.
When you want to gain significant savings on your utilities costs and manage your site portfolio intelligently, fill in the contact form or give us a call on 020 8835 3535.
Our policies
This section explains our values and policies and how we operate as a company.
We have a comprehensive data protection policy in place that conforms to the Data Protection Act. The Monarch Partnership will, during the course of its business activities and on our website, collect, store and process personal information about its staff, customers, website visitors and other stakeholders. We recognise the importance of your data to your business, and the need to treat all information in an appropriate and lawful manner. We will never give out any customer and website visitor details to any third parties without prior written consent.
Read more about our data storage policy in our online brochure
Everyone has rights with regard to how their personal information is handled. The Monarch Partnership Limited (“The Monarch Partnership”) during the course of its activities will collect, store and process personal information about its staff and other users, and The Monarch Partnership recognises the need to treat it in an appropriate and lawful manner.
Read more about our data storage policy in our online brochure
The Monarch Partnership Ltd is committed to implementing and enforcing effective systems to counter bribery. Thus, it is our company policy to conduct all aspects of its business in an honest, transparent and ethical manner at all times. We have an Anti-Bribery Policy in place to help us act in accordance with the Bribery Act 2010, to maintain the highest possible standards of business practice, and advise our clients, partners and personnel of the company’s ‘zero-tolerance’ to bribery. The anti-bribery policy applies to all individuals working for The Monarch Partnership, including anyone providing services to the Company such as consultants, partners or sub-contractors.
Read more about our anti-bribery policy in our online brochure
We are committed to providing a caring, friendly and safe environment for all of our staff so they can work in a relaxed and secure atmosphere. Bullying of any kind is unacceptable at Monarch. If bullying does occur, all staff should be able to tell and know that incidents will be dealt with promptly and effectively.
Read more about our anti-bullying policy in our online brochure
Upon receipt of a complaint, we notify the dedicated account manager immediately. We provide a copy of the complaint to all relevant people. If the complaint states names of personnel, the individual(s) concerned will be notified along with the Human Resource Department.
Read more about our complaints management process in our online brochure
As part of our values and duty as an organisation we have responsibilities to ensure that we don't cause negative disturbances that affect the environment in which we operate in. This includes our relationships with our staff and customers, practices which benefit environmental sustainability, and community and charity work, amongst other things.
Read more about our Corporate Social Responsibility in our online brochure
It is The Monarch Partnership’s policy to promote equality of opportunity in employment regardless of sex, age, marital status, race, colour, nationality, ethnic or national origins, sexual orientation, disability, gender reassignment, pregnancy and maternity, or perceived religious or political affiliation.
Read more about our equality, diversity and ethics policy in our online brochure
